Privacy Policies

Privacy Policy

Updated: 2023-06-05

Grupo Gardellini ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how Grupo Gardellini collects, uses, and discloses your personal information.

This Privacy Policy applies to our website, grupogardellini.com, and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and in our Terms of Service.

 

Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, whenever any of these terms are referenced, they are strictly defined as follows:

  • Cookie: A small amount of data generated by a website and stored by your web browser. It is used to identify your browser, provide analytics, remember information about you, such as your language preference or login information.
  • Company: When this policy mentions "Company," "we," "us," or "our," it refers to LEMMON HUB INC., Calle 4C sur, Avenida Benito Reyes, San Francisco, Panama City, Panama, which is responsible for your information under this Privacy Policy.
  • Platform: Grupo Gardellini's publicly-facing internet website, web application, or digital application.
  • Country: Where Grupo Gardellini is located or the owners/founders of Grupo Gardellini are based. In this case, it is Panama.
  • Client: Refers to the company, organization, or person that registers to use the Grupo Gardellini Service to manage relationships with their consumers or service users.
  • Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Grupo Gardellini and use the services.
  • IP Address: Every device connected to the Internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
  • Personnel: Refers to individuals employed by Grupo Gardellini or are under contract to perform a service on behalf of one of the parties.
  • Personal Data: Any information that directly, indirectly, or in connection with other information, including a personal identification number, allows for the identification of a natural person.
  • Service: Refers to the service provided by Grupo Gardellini as described in the relative terms (if available) and on this platform.
  • Third-Party: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we believe may interest you.
  • Website: The Grupo Gardellini site, accessible via this URL: grupogardellini.com.
  • You: A person or entity that is registered with Grupo Gardellini to use the Services.

Automatically Collected Information

There is certain information such as your Internet Protocol (IP) address and/or browser and device characteristics that are automatically collected when you visit our platform. This information may be used to connect your computer to the internet. Other automatically collected information could be a login, email address, password, computer and connection information such as browser plug-in types and versions, time zone settings, operating systems and platforms, purchase history (sometimes we add similar information from other users), the complete Uniform Resource Locator (URL) clickstream to, through and from our website including date and time; cookie number; parts of the site you viewed or searched for; and the phone number used to call our customer service. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects) or similar data on certain parts of our website for fraud prevention and other purposes. During your visits, we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.

We automatically collect certain information when you visit, use or browse the platform. This information does not reveal your specific identity (like your name or contact information), but may include usage and device information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about who and when uses our information, and other technical information. This information is primarily needed to maintain the security and operation of our platform, and for our internal analytics and reporting purposes.

How do we use the information we collect?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our platform (we continually strive to improve what our platform offers based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions
  • To administer a contest, promotion, survey, or other site feature
  • To send periodic emails

When does Grupo Gardellini use customer information from third parties?

We receive information from third parties when you communicate with us. For example, when you provide us with your email address to express interest in becoming a customer of Grupo Gardellini, we receive information from a third party that provides automated fraud detection services to Grupo Gardellini. Occasionally, we also collect information that is publicly available on social media websites. You can control the amount of information that social media websites make public by visiting these websites and changing your privacy settings.

Do we share the information we collect with third parties?

We may share the information we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we believe may interest you. We may also share it with our affiliated companies and current and future business partners, and if we are involved in a merger, sale of assets, or other business reorganization, we may also share or transfer your personal and non-personal information to our successors in interest.

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and platform, storage and management of databases, email administration, storage marketing, credit card processing, product order service and fulfillment, which you may purchase through the platform. We are likely to share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.

We may share parts of the data from our log files, including IP addresses, for analytical purposes with third parties such as web analytics partners, app developers, and advertising networks. If your IP address is shared, it may be used to estimate general location and other technical data, such as connection speed, whether you have visited the platform from a shared location, and the type of device used to visit the platform. They may aggregate information about our advertising and what you see on the platform and then provide audits, investigations, and reports to us and our advertisers.

We may also disclose personal and non-personal information about you to the government, law enforcement officials, or private third parties, as we deem necessary or appropriate, in our sole discretion, to respond to claims, legal processes (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with applicable court orders, laws, rules, and regulations.

Where and when is customer and end-user information collected?

Grupo Gardellini will collect the personal information you submit to us. We may also receive personal information about you from third parties as described above.

Could my information be transferred to other countries?

We are incorporated in Panama. The information collected through our website, through direct interactions with you, or through the use of our support services may be transferred from time to time to our offices or personnel, or to third parties, located worldwide, and may be accessed and stored anywhere in the world, including countries that may not have comprehensive laws regulating the use and transfer of such data. To the extent permitted by applicable law, by using any of the above, you voluntarily consent to the cross-border transfer and hosting of such information.

Is the information collected through the Grupo Gardellini Service secure?

We take precautions to protect the security of your information. We have physical, electronic, and administrative procedures in place to help safeguard, prevent unauthorized access, maintain data security, and use your information correctly. However, neither individuals nor security systems are infallible, including encryption systems. Additionally, individuals may commit intentional crimes, make mistakes, or fail to follow policies. Therefore, while we make reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-waivable duty to protect your personal information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.

Can I update or correct my information?

The rights you have to request updates or corrections to the information collected by Grupo Gardellini depend on your relationship with Grupo Gardellini. Staff may update or correct your information as detailed in our internal company employment policies.

Customers have the right to request restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us to (1) update or correct your personally identifiable information, (2) change your preferences regarding communications and other information you receive from us, or (3) delete the personally identifiable information held about you in our system (subject to the following paragraph) by canceling your account. Such updates, corrections, changes, and deletions will have no effect on other information we maintain or information we have provided to third parties in accordance with this Privacy Policy before such update, correction, change, or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your profile or making corrections. You are responsible for maintaining the confidentiality of your unique password and account information at all times.

You should be aware that technologically it is not possible to remove every record of the information you have provided us from our system. The need to back up our systems to protect information from inadvertent loss means that there may be a copy of your information in a form that cannot be erased and that will be difficult or impossible to locate by us. Immediately upon receiving your request, all personal information stored in actively used databases and other readily searchable media will be updated, corrected, changed, or deleted, as appropriate, as soon as and to the extent reasonably and technically feasible.

If you are an end user and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization you are a customer of.

Personal

If you are an employee or applicant of Grupo Gardellini, we collect the information you voluntarily provide to us. We use the information collected for human resources purposes to administer employee benefits and select applicants.

You can contact us to (1) update or correct your information, (2) change your preferences regarding communications and other information you receive from us, or (3) receive a record of the information we have related to you. Such updates, corrections, changes, and deletions will have no effect on other information we maintain or information we have provided to third parties in accordance with this Privacy Policy before such update, correction, change, or deletion.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of Grupo Gardellini or any of its corporate affiliates (as defined herein), or the portion of Grupo Gardellini or any of its corporate affiliates with which the Service is related, or in the event we discontinue our business or file or have filed against us a petition in bankruptcy, reorganization, or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates

We may disclose information (including personal information) about you to our corporate affiliates. For purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity that directly or indirectly controls, is controlled by, or is under common control with Grupo Gardellini, whether by ownership or otherwise. Any information relating to you that we provide to our corporate affiliates will be treated by those corporate affiliates in accordance with the terms of this privacy policy.

How long do we retain your information?

We retain your information only as long as we need it to provide you with Grupo Gardellini and fulfill the purposes described in this policy. This is also the case for anyone with whom we share your information and who carries out services on our behalf. When we no longer need to use your information and it is not necessary for us to retain it to comply with our legal or regulatory obligations, we will either remove it from our systems or de-identify it so that we can no longer identify you.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order, enter, submit, or access your personal information. We offer the use of a secure server. All sensitive/credit information supplied is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database, accessible only by those authorized with special access rights to such systems, who are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, finances, etc.) will not be stored on our servers. However, we cannot guarantee the absolute security of the information you transmit to Grupo Gardellini or guarantee that your information on the service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.

Governing Law

This Privacy Policy is governed by the laws of Panama without regard to its conflict of law provisions. You agree to the exclusive jurisdiction of the courts in connection with any action or dispute that arises between the parties under or in connection with this Privacy Policy, except for those individuals who may have rights to file claims under the Privacy Shield or the Swiss-U.S. Framework.

Your Consent

We have updated our Privacy Policy to provide you with full transparency about what is set forth when you visit our site and how it is used. By using our platform, registering an account, or making a purchase, you hereby agree to our Privacy Policy and accept its terms.

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites that Grupo Gardellini does not operate or control. We are not responsible for the content, accuracy, or opinions expressed on such websites, and such websites are not investigated, monitored, or verified for accuracy or completeness by us. Remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, are subject to that website's own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

Cookies

Grupo Gardellini uses "cookies" to identify the areas of our website that you have visited. A cookie is a small piece of data that your web browser stores on your computer or mobile device. We use cookies to enhance the performance and functionality of our platform, but they are not essential for your use. However, without these cookies, certain features such as videos may not be available, or you may be prompted to enter your login information each time you visit the platform as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access the functionality of our website correctly or at all. We never place personally identifiable information in cookies.

Children's Privacy

We do not knowingly target or collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes to Our Privacy Policy

We may change our Service and our policies, and we may need to make changes to this Privacy Policy to accurately reflect our Service and our policies. Unless otherwise required by law, we will notify you (for example, through our Service) before making changes to this Privacy Policy and give you an opportunity to review them before they take effect. Then, if you continue to use the Service, you will be subject to the updated Privacy Policy. If you do not wish to accept this or any updated Privacy Policy, you may delete your account.

Third-Party Services

We may display, include, or make available third-party content (including data, information, applications, and other products or services) or provide links to third-party websites or services ("Third-Party Services").

You acknowledge and agree that Grupo Gardellini shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Grupo Gardellini does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely for your convenience, and you access and use them entirely at your own risk and subject to the terms and conditions of such third parties.

Facebook Pixel

Facebook Pixel is an analytics tool that allows you to measure the effectiveness of your advertising by understanding the actions people take on your website. You may use the pixel to: Ensure your ads are shown to the right people. Facebook Pixel may collect information from your device when you use the service. Facebook Pixel collects information that is stored in accordance with their Privacy Policy.

Tracking Technologies

  • Cookies

We use Cookies to enhance the performance and functionality of our platform, but they are not essential for your use. However, without these cookies, certain features such as videos may not be available, or you may be prompted to enter your login information each time you visit the platform as we would not be able to remember that you had logged in previously.

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